Announcement

Collapse
No announcement yet.

Poller does not update

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Poller does not update

    Hello,

    Can anyone help with the steps of troubleshooting when a poller is not being updated?
    Normally on the Poller display, the incriminated poller is highlighted with a yellow box.

    Thanks in advance.

  • #2
    Hello,

    First thing to do is to look at the different log files (maybe in /var/log/centreon/, /var/log/centreon-engine/, /var/log/centreon-broker). Also, in the engine configuration in Centreon UI, you have a tab named “Debug” where you can activate debug logs.

    Is it a fresh installation or did it stop to work suddenly? Did you do a particular operation when it stopped updating? Did you check freespace on the poller ? on the central ?

    In case it’s a fresh installation, did you exchange centreon’s SSH key so the central may connect to the poller using this key?

    Comment


    • #3
      Also, make sure you follow the steps described in the documentation
      https://documentation.centreon.com/d...iguration.html

      Comment

      Working...
      X