E-Mail notification not working: SOLVED

[mikem Junior Member Find all posts View Profile Close mikem]

Hi,

I've been able to successfully get Oreon/Nagios installed (which was amazingly easy). However, like a couple of other people on this forum, I can't get e-mail notifications working.

Here's the relevant part of nagios.cfg:

enable_notifications=1

And services.cfg:

define service{
        use                             STemplate_MegaRAID
        service_description             MegaRAID
        host_name                               dummybox
        max_check_attempts                      5
        normal_check_interval           10
        retry_check_interval            2
        check_period                    24x7
        notification_interval           30
        notification_period             24x7
        notification_options            c,r
        contact_groups                  ops
        }

Finally, contacts.cfg:

define contact{
        contact_name                    ops
        alias                           ops
        host_notification_period                24x7
        host_notification_options               d,u,r
        host_notification_commands              host-notify-by-email
        service_notification_period             24x7
        service_notification_options    w,u,c,r
        service_notification_commands   notify-by-email
        email                           [email][email protected][/email]
}

E-mail can be sent successfully from the shell using the commands in misccommands.cfg

Any ideas?

Mike

[inconnuflo Senior Member Find all posts View Profile Close inconnuflo]

Did you install and configure your mail relay server on nagios/Oreon server ?

If you didn't, read this doc:
http://wiki.oreon-project.org/wakka....ConfigSendMail

[mikem Junior Member Find all posts View Profile Close mikem]

Thanks for the response.

Yes, sendmail is functioning correctly. I can send e-mail from the command line without problems.

Also, I've noticed that machines that have service problems don't have an "Acknowledge this service problem" link. Maybe Oreon doesn't recognize that these hosts are supposed to send out notifications? Is there anywhere else I should look?

[julio Administrator Find all posts View Profile Close julio]

oreon doesn't send mail. It's nagios. Your problem is strange. have you tested the notification command with your shell command line ?

[mikem Junior Member Find all posts View Profile Close mikem]

I agree that the problem is strange, considering that everything else is working fine....The command:

/usr/bin/printf "%b" "***** Nagios 1.X *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $DATETIME$\n\nAdditional Info:\n\n$OUTPUT$" | /bin/mail -s "** $NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" [email][email protected][/email]

Works fine. Is there anything else I should be looking at within the Nagios config files?

Thanks!

[mikem Junior Member Find all posts View Profile Close mikem]

How embarassing. It turns out e-mail was being sent (after digging through the sendmail logs). An overzealous SPAM filter was deleting the notification e-mails before they could be delivered.

Thanks to all for the help!