No announcement yet.

Centreon Notification not calling script

  • Filter
  • Time
  • Show
Clear All
new posts

  • Centreon Notification not calling script

    Hello guys,

    I have a python notification script to open a ticket in Zendesk. It's working from command line, but it's not executed automatically from centreon. I have a second python script which is for Microsoft Teams and this is executed correctly. I have checked the permissions and this are the same as for my Teams notification.
    When I activate debugging I see the macro section completing the script and the final command which should be executed. If I copy and paste it to execute it directly from command line the ticket in Zendesk is opened. My log file for the script also shows the call and the communication with Zendesk correctly. But when Centreon should execute the script, there is no log entry. It looks like that it's not executed

    Does anyone can help me?

    Thank you very much.
    Best regards, Michael